Terms & Privacy

Privacy Policy

Current as of 20 Jan 2022

Welcome to our Terms and Privacy page, where we ensure transparency and trust in our banking integration services.

What personal information do we collect?

We collect information that helps us provide our services to you, including your name, email address, company details, and financial transactions.

This information is gathered when you register on our platform, connect your bank account, or interact with our customer support.

How do we use your information?

Your information is used to personalize your experience, improve our website, provide customer service, process transactions, and send periodic emails regarding your order or other products and services. We prioritize the confidentiality and security of your data in all operations.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. These include encryption during data transmission, secure storage practices, and restricted access to your data by authorized personnel only.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

How can you access and update your personal information?

We prioritize your right to access and manage your personal information as a valued platform user. You can easily access and change your personal data at any time:

Using Your Account Simply sign in to our platform. After logging in, you can access and edit your personal information.

Customer Service Assistance: Our experts can help you access your account or provide tailored assistance. We'll help you access or update your information via email, phone, or live chat.

For specific inquiries or to exercise your privacy rights, you can submit a formal request in writing. Our committed privacy staff will swiftly analyze and react to your request.

List of Updateable Information:

1. Email and phone number
2. Documentation of identity
3. Payment and bank details

What is our cookie policy?

Our website utilizes cookies to significantly improve your browsing experience. These cookies, small text files placed on your device, allow our website to remember your preferences, understand how you navigate through our site, and tailor content to your interests. By accepting cookies, you agree to our use of these tools for analytics, personalized content, and ads. However, if you prefer, you can choose to decline cookies through your browser settings, though this may affect your ability to use certain features of our website fully. We are committed to using cookies responsibly and transparently, ensuring your online privacy and security are respected.

How will we notify you about changes to this policy?

To keep you fully informed, we periodically review and may update our privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Whenever we make significant updates, we will prominently post an announcement on our website's homepage, and, if necessary, we may also send you a direct notification. We encourage you to review our privacy policy regularly to stay updated on how we are committed to protecting your personal information. Your continued use of our services after any changes signifies your acceptance of our updated practices.

What personal information do we collect?

We collect information that helps us provide our services to you, including your name, email address, company details, and financial transactions.

This information is gathered when you register on our platform, connect your bank account, or interact with our customer support.

How do we use your information?

Your information is used to personalize your experience, improve our website, provide customer service, process transactions, and send periodic emails regarding your order or other products and services. We prioritize the confidentiality and security of your data in all operations.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. These include encryption during data transmission, secure storage practices, and restricted access to your data by authorized personnel only.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.

How can you access and update your personal information?

We prioritize your right to access and manage your personal information as a valued platform user. You can easily access and change your personal data at any time:

Using Your Account Simply sign in to our platform. After logging in, you can access and edit your personal information.

Customer Service Assistance: Our experts can help you access your account or provide tailored assistance. We'll help you access or update your information via email, phone, or live chat.

For specific inquiries or to exercise your privacy rights, you can submit a formal request in writing. Our committed privacy staff will swiftly analyze and react to your request.

List of Updateable Information:

1. Email and phone number
2. Documentation of identity
3. Payment and bank details

What is our cookie policy?

Our website utilizes cookies to significantly improve your browsing experience. These cookies, small text files placed on your device, allow our website to remember your preferences, understand how you navigate through our site, and tailor content to your interests. By accepting cookies, you agree to our use of these tools for analytics, personalized content, and ads. However, if you prefer, you can choose to decline cookies through your browser settings, though this may affect your ability to use certain features of our website fully. We are committed to using cookies responsibly and transparently, ensuring your online privacy and security are respected.

How will we notify you about changes to this policy?

To keep you fully informed, we periodically review and may update our privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Whenever we make significant updates, we will prominently post an announcement on our website's homepage, and, if necessary, we may also send you a direct notification. We encourage you to review our privacy policy regularly to stay updated on how we are committed to protecting your personal information. Your continued use of our services after any changes signifies your acceptance of our updated practices.